Frequently Asked Questions (FAQ)

Slim Metal Wallet – Key Features

EASY CARD ACCESS: With a push of your finger, you can easily access every card in your wallet. Holds anywhere from 1-12 cards. Also great for business cards.

RFID BLOCKING: Blocks signals to RFID readers so no one can access your information. This RFID reader technology is becoming more prevalent every day. Protect yourself.

HIGH QUALITY MATERIALS: All Copper Scout wallets are manufactured from the highest-grade materials available.

INTEGRATED MONEY BAND: The money band allows you to secure several bills to the outside of your wallet.

CARE INSTRUCTIONS: To Protect the finish of your wallet do not store it in a pocket with keys, coins, or other metal objects! The wallets are meant to be kept in a front, cargo, or purse pocket. If you treat it well it will look new for years to come!  Only suggested maintenance is to check screws for tightness periodically.

What is your turnaround time?

Production timelines may vary depending on several factors, including the quantity ordered, whether the item is in stock or requires a special order, and our current production queue. Once you submit your request form, we’ll review the details and provide an estimated turnaround time based on those variables.

How do I order a custom hat, wallet or tumbler?

Fill out our custom form for the item you are wanting :

It’s that easy—custom perfection at your fingertips

How do I add my photo/logo for a custom

Want your design to stand out? Make sure to attach your photo/logo when placing your order or completing our custom hat/wallet/tumbler forms

Make sure the image is of high resolution to ensure the best finished product as possible

Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Custom or personalized items are NOT returnable. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at lbush19d@gmail.com. Please note that returns will need to be sent to the following address: Copper Scout, 23215 Zumbro ST NE, Stacy MN 55079

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), CUSTOM PRODUCTS (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchange Policy

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Order Damages/Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Need Further Assistance?

Still have questions after checking the FAQ? Just shoot us an email at lbush19d@gmail.com